Returns & Exchanges

At Ettinger, we want you to be completely satisfied with your purchase. If your item isn't quite right, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all tags are attached and the protective dust bags are included.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop Off and Track

Take your package to the nearest authorized carrier location and keep your tracking receipt until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing